Privacy Policy

Effective Date: [Insert Date]

T&H Junk & Waste Removal and T&H Chemical & Equipment Repair (“T&H,” “we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • Billing information

  • Photos submitted for estimates

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Referral sources

This information may be collected through cookies, analytics tools, and tracking technologies such as Google Analytics or Meta Pixel.

2. How We Use Your Information

We use collected information to:

  • Provide junk removal and equipment repair services

  • Respond to inquiries and schedule appointments

  • Send service confirmations and updates

  • Improve our website and marketing efforts

  • Process payments

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Marketing & Communications

If you submit your contact information, you may receive:

  • Service follow-ups

  • Appointment reminders

  • Promotional offers

  • Seasonal service announcements

You may opt out of marketing communications at any time by contacting us directly.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze website traffic

  • Improve user experience

  • Measure advertising effectiveness

You can disable cookies in your browser settings, though some features of the site may not function properly.

5. Third-Party Services

We may use trusted third-party services such as:

  • Payment processors

  • Website hosting providers

  • Advertising platforms (Google, Meta)

  • Scheduling or CRM software

These providers have access only to the information necessary to perform their services and are obligated to protect your data.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your data (subject to legal obligations)

To make a request, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

T&H Junk & Waste Removal
Phone: 770-423-0300
Service Area: North Georgia